In our fun sports online shop, we offer you the option to purchase products by invoice. You can also easily pay for your orders using one of the following payment methods:

• Mastercard
• Visa
• TWINT
• TWINT Pay Later (purchase by invoice via Twint)
• American Express
• Apple Pay
• Google Pay
• Purchase by invoice (Klarna)

No, unfortunately it is currently not possible to order via prepayment or cash on delivery.

Klarna is an external payment provider that covers the credit risk for Funwheel. Funwheel has no access to Klarna's systems and therefore cannot send invoices to customers. If you cannot find your Klarna invoice, please contact Klarna directly by email or phone. Their customer service team will be happy to assist you.

Further information:
https://www.klarna.com/ch/kundenservice/

Customer service phone: 044 534 61 87

Support hours:
Mon – Fri 9:00 a.m. – 6:00 p.m.
Sat 10:00 a.m. – 4:00 p.m.

You will receive the invoice directly from Klarna via email or in the Klarna app (under "Payments").

If you cannot find it, please also check your spam folder or log in to your Klarna account.

Please check your spam folder to see if the Klarna invoice might have been moved there. Otherwise, please contact Klarna customer service directly.

https://www.klarna.com/ch/kundenservice/

You can use this payment option just as easily as you are used to with the TWINT app.

• You shop online and select TWINT as your payment method at checkout.
• If an online shop offers the "Pay later" with TWINT option, you can choose whether you want to pay immediately or within 30 days.
• You complete the purchase process just as quickly and easily as with an immediate payment via TWINT, but enjoy more flexibility when shopping.

• You are of legal age
• You reside in Switzerland
• You will only see this payment option in the TWINT app if the respective shop also offers it.
• Our partner Swissbilling SA also performs additional checks, such as a credit check.

With TWINT, you have the option to pay for your purchases later at selected retailers. By choosing whether to pay for your purchase immediately or in 30 days, you enjoy greater flexibility. The prerequisites for this are that you are of legal age and reside in Switzerland. If you use a TWINT app other than the TWINT Prepaid app, further conditions may apply. Here is how it works:

• When you make a purchase from a retailer that allows you to pay for your purchases later with TWINT, you can choose in your TWINT app whether you would like to pay for your purchase immediately or in 30 days, provided you meet the aforementioned requirements for this function.
• If you are using the option for the first time, you must register for this service with Swissbilling once in just two steps. Simply follow the instructions on the screen to do so.
• Based on your registration data, Swissbilling will check whether the purchase can be successfully processed. If the result is positive, you will immediately see a confirmation in your TWINT app. If something has failed, you have the option to pay for your purchase immediately via TWINT and will then be informed of the reasons by Swissbilling via email.
• By activating automated payments, the amount due for your purchases will be automatically debited from your TWINT account on the due date. This requires your TWINT account to have sufficient funds at that time.
• If you have not activated automated payments, you will receive a notification before the due date that the payment will soon be due. Please ensure that you have enabled push notifications for the TWINT app on your smartphone. To initiate the payment, please follow these instructions.

Whether there are costs for the buyer to use this service in the TWINT app depends on whether the retailer covers these costs or not. If the retailer does not cover the costs, fees may apply to the buyer depending on the purchase amount. The exact amount is displayed in the app as soon as the "Pay later" option is selected for a payment. A detailed list of the fees can be found in the GTC of Swissbilling under "Fees". If you no longer wish to see the option to pay later, you can deactivate this service as described here.